Terms & Conditions
Last Updated: 22-03-2025
Welcome to Happy Buddy! By using www.happybuddy.co.in, you agree to the following terms and conditions.
1. General
- Happy Buddy offers products designed to promote emotional well-being and positive development in children and those who support them.
- By placing an order, you confirm that you are at least 18 years old or have obtained parental or guardian consent to use this website and make purchases.
- We reserve the right to update or modify these terms at any time without prior notice. Any changes will be effective immediately upon posting on the website.
2. Orders & Payments
- Orders are confirmed only after successful payment for prepaid orders.
- We accept payments via Razorpay and Cash on Delivery (COD).
- Prices listed on the website are inclusive of applicable taxes unless stated otherwise.
- In case of a payment failure or discrepancy, please contact us at info@happybuddy.co.in.
- We reserve the right to refuse or cancel any order if there is a pricing error or other issue with the order.
3. Shipping & Delivery
- Orders are processed within 2 to 3 business days (excluding weekends and public holidays).
- Once your order has been processed, you will receive a confirmation email with tracking details.
- Delivery timelines vary depending on your location and our courier partners. Estimated delivery timelines will be communicated at checkout.
- We are not responsible for delays caused by courier partners or factors beyond our control (e.g., natural disasters, strikes, or pandemics).
- If you provide an incorrect delivery address, we are not responsible for misdelivered or lost packages.
4. Returns & Refunds
- Please refer to our Refund & Cancellation Policy for detailed information on returns, exchanges, and cancellations.
- To initiate a return or request a refund, contact us at info@happybuddy.co.in within the specified return window.
- Products must be returned in their original condition, with tags and packaging intact.
- Refunds will be processed after the product has been inspected and approved for return.
5. Product Use & Safety
- Happy Buddy products are designed for children but should always be used under adult supervision, especially for children under 3 years of age.
- Do not expose the products to water, heat, or sharp objects, as this may damage them.
- Happy Buddy is not responsible for any damage or injury resulting from improper use of the products.
6. Limitation of Liability
- Happy Buddy’s liability is limited to the value of the product purchased.
- We are not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.
- In no event shall Happy Buddy be held responsible for any damages beyond the purchase price of the product.
7. Intellectual Property
- All content on this website, including text, graphics, logos, and images, is the property of Happy Buddy and is protected under copyright law.
- You may not reproduce, distribute, modify, or create derivative works from any content on this website without prior written permission.
8. Privacy
- Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Governing Law
- These terms and conditions are governed by and interpreted in accordance with the laws of India.
- Any disputes or claims arising from these terms will be subject to the exclusive jurisdiction of the courts of [City, State].
10. Contact Us
For any questions, concerns, or support, please contact us at:
📧 info@happybuddy.co.in